Integration overview

About

Whimstay is the leading marketplace focused exclusively on booking last-minute nights that would have otherwise gone un-rented.
85% of Whimstay users book within 30 days of check-in. Year-to-date bookings are up over 400%. Whimstay uniquely generates incremental bookings, gives property managers more control over the guest experience, offers improved reporting and reconciliation, and reduces dependency on less user-friendly and more expensive sites.

Minimum requirements to connect

  • Minimum number of properties: 1

  • Property name is provided.

  • Maximum number of guests is provided.

  • Property type is provided.

  • Address (incl. Country) is provided.

  • Geo-coordinates are provided.

  • Location: Properties need to be located in the countries where Whimstay operates (check in the table below).

  • Licence number is provided.

  • Description is provided.

  • Payment methods are provided.

  • Availability and Prices are provided for some season next year.

  • Photos: At least 10 photos are provided. Main photo is selected.

  • Bedding composition: There are at least as many beds available as the maximum number of guests the property sleeps.

Integration model

Sync type PULL
Static data sync Updated every 24 hours
Availability, Rates & Inventory sync Updated every 1 hour
Instant bookings Yes
Booking requests No
Quote requests Yes (pricing and availability)
Reservation sync HVN pushes the reservations to Rentals United
Reservation modifications

Reservation modifications via Rentals United are not synchronised with Whimstay.

Modifications (both from guest and host) can be done via the Whimstay channel and these modifications will be synchronised to Rentals United.
Reservation cancellations

Potential cancellations made on the Whimstay website will be synchronised to Rentals United, however Whimstay indicates they are a non-cancellable website. The number of cancellations should be minimal.

Cancellation penalties No

Additional info

Accepted locations

Argentina

Brazil

Canada

Caribbean

Chile

Colombia

Costa Rica

Croatia

France

Greece

Italy

Mexico

Peru

Spain

UK

USA
Target guests N/A
Origin of the guests N/A
Long stays (more than 30 days) Yes
Channel website www.whimstay.com

Inventory type

Pick & Choose Whimstay does not accept the following property types from Rentals United: Aparthotel, Boat, Camping. All other properties are accepted.
Multi-units Yes

Channel performance

Top location USA: Texas, California, Georgia, North Carolina, Florida, Tennessee, Oregon, Ohio, Washington, Illinois
Top inventory type Homes with two bedrooms or more
Top performance season Performance consistent throughout the year
Key amenities Pool, hot tub, deck, pet-friendly units, near beach, lake or other body of water, near mountain recreation areas
Best practices High quality photos and great property descriptions

Charges & Payments

Charging party Whimstay collects full payment from the traveller at the time of booking. Whimstay sends the payout for each reservation 24 hours after the guest checks in. The funds are deposited into the bank account the host sets up during the onboarding.
Credit card details N/A

Commission

Commission 5%
Commission charging Whimstay commission is charged on the rent and fees (not on taxes).
Commission application The commission is deducted from the rent and fees amount of each booking. Whimstay remits our commission from the host’s payout prior to depositing the funds into the bank account.

Contract & Onboarding

Average onboarding time 1 day

Contact & Support

Support email for property managers hostsupport@whimstay.com
Response time 1 hour or less